Our Support Services
- Printer Repair: Our technicians handle all types of printer issues, including paper jams, mechanical failures, and printing errors. We service a wide range of printer brands and models, ensuring your printer is up and running.
- Scanner Repair & Maintenance: We provide specialized repair and maintenance services for scanners, ensuring high-quality image capture and consistent performance. Whether it's flatbed or sheet-fed scanners, we’ve got you covered.
- Photocopier Repair: Techsoko offers repair and maintenance for both digital and analog photocopiers. From image quality issues to mechanical problems, we fix all issues to ensure your photocopier works efficiently.
- Installation & Configuration: We offer professional installation and configuration services for all types of printers, scanners, and photocopiers. Whether you need a new printer or a complete fleet setup, we’ll ensure it’s ready to go.
- Technical Support: Need help troubleshooting a specific issue with your printer, scanner, or photocopier? Our support team is available to guide you step-by-step to resolve problems quickly.
How to Contact Our Support Team
If you are experiencing issues with your printer, scanner, or photocopier, or need help with any of our services, please feel free to contact us. Here’s how you can reach our dedicated support team:
- Phone: Call us at +255 765 263 264 for immediate assistance.
- Email: Reach us at [email protected] for inquiries, repair requests, or questions.
- Online Support Form: Fill out our support form on the website, and we will respond promptly with a solution.
Frequently Asked Questions (FAQ)
- Q: My printer is not turning on. What should I do?
- A: Check the power cord and connections. If the printer still doesn’t turn on, try resetting it by unplugging it for 30 seconds. If the issue persists, contact our support team for further assistance.
- Q: How often should I service my printer, scanner, or photocopier?
- A: We recommend servicing your equipment at least once a year to ensure long-lasting performance and prevent costly repairs. Regular maintenance helps identify issues before they become serious problems.
- Q: How do I know which toner or ink cartridge is right for my printer?
- A: Each printer model requires specific toner or ink cartridges. You can consult our website or contact our support team to find the exact match for your device.
- Q: Can you help with setting up my new printer or photocopier?
- A: Yes, our expert technicians can install and configure your new printer or photocopier, ensuring it’s connected properly and working flawlessly with your network.
- Q: My scanner is not working properly. What should I do?
- A: If your scanner isn’t working as expected, first check the software settings and connections. If issues persist, contact our team for a diagnosis and repair service.
We’re Here to Help!
At Techsoko Tanzania, we are dedicated to providing top-notch support for printers, scanners, and photocopiers. Our professional team is always ready to assist you with any concerns or issues you may have. Whether it's troubleshooting, maintenance, or installation, you can rely on us to keep your equipment in perfect working condition.